Choose the Right Approach to Manage Your Database
Every system carries different complexity and risk. Choosing the wrong approach can amplify operational risk and downtime.
How to choose the right package
Don't just compare features — choose based on your current condition and the risks you need to avoid.
Start here if you do not yet have monitoring or are not sure about your current database condition.
- No database monitoring in place yet
- Want to understand the current system condition
- Need an initial quick fix
- Need results within 5 business days
Without basic visibility, issues are only discovered after they impact users.
Use this package if your system is already running and needs routine review, maintenance, and operational support.
- Production database that needs continuous care
- No dedicated DBA
- Need monthly review and basic support
- Want sustained operational stability
Without periodic control, incidents recur and become harder to trace over time.
Use this package for critical systems, multi-node environments, clusters, or higher database control requirements.
- Mission-critical systems and clusters
- Need high availability and automation
- Operations must be standardized
- Need 24x7 vendor support
On critical systems, downtime and recovery failures directly impact the business.
Full Package Comparison
This comparison helps show feature differences, but the main decision should be based on your system condition, risk level, and operational needs.
| Aspect | Entry | Core | PremiumBest |
|---|---|---|---|
| Service type | One-time setup | Monthly recurring | Annual bundled |
| Base price | IDR 5,000,000 | IDR 5,000,000 / month | From IDR 85,851,000 / year |
| Nodes | ≤ 3 nodes | ≤ 3 nodes | Per ClusterControl plan |
| Per additional node | IDR 500,000 / node | IDR 500,000 / node / month | As required |
| Monitoring | Grafana setup | Continuous review | ClusterControl platform |
| Alerting | Basic | Continuous | Advanced + 24x7 |
| Preventive maintenance | — | Monthly | Monthly + advisory |
| Incident support | During setup | Business hours (Mon–Fri) | 24x7 (Enterprise) |
| Advisory | — | Available, case by case | Included |
| Automation | — | Limited | Full automation |
| High Availability | — | — | Available |
| Delivery | Max 5 business days | Recurring | Bundled (Platform + Ops + Advisory) |
Unsure? Most organizations start with Entry to baseline their database before moving to the next stage.
Value Difference
Each package addresses needs at a different stage — not just a different feature set.
Provides initial visibility into database condition so key issues can be identified earlier.
Maintains operational stability through monitoring, review, maintenance, and recurring support.
Provides stronger control for complex systems, cluster requirements, and enterprise reliability.
Start small, scale when the system needs it
Most organizations start with Entry, move to Core for recurring operational support, and adopt Premium when scale, clustering, or higher reliability is needed.
Most organizations start with Entry, move to Core when operational stability is needed, and use Premium when scaling and reliability requirements increase.
Still Unsure Which Database Approach Fits?
Discuss your system with DJM to determine the right next step — no commitment required at this stage.
